Decision Fluency for Professionals

You have a decision to make, and the clock is running. Maybe you spend days gathering every last data point. Maybe you freeze and quietly hope the decision resolves itself. Either way, the people counting on you are waiting, and your own inner critic is already weighing in.

Decision Fluency for Professionals gives you a structured way to break any business decision into manageable parts, so you can see where to focus and move past analysis paralysis. You'll learn to apply decision engineering, a discipline built on proven decision analysis concepts, alongside emotional intelligence, so you decide in a timely manner and get back to the work that matters.

Whether you're weighing a product direction, an operational tradeoff, a hire, or a strategic bet, you'll learn the tools to make a decision with confidence.

In this course, you'll learn how to:

• Turn a messy, high-stakes business decision into a clear map of objectives, options, and information
• Diagnose why you're stuck: missing information, unclear objectives, or hesitation to commit
• Treat stress, doubt, and gut reactions as useful data instead of noise
• Make sound decisions on a deadline without sacrificing quality or confidence
• Communicate your decision and its reasoning so your team can align behind it

Each week includes hands-on exercises, real decision case work, and practical frameworks you can use the next day. You'll leave with a personal decision playbook and the fluency to lead even in the face of uncertainty.

Michelle Florendo

Decision Engineer, Executive Coach, Trainer

Michelle Florendo is a Michelle Florendo is a Stanford-trained decision engineer and executive coach on a mission to teach leaders how to make faster, smarter decisions when the stakes are high. Over the past decade, she has taught workshops everywhere from Google and Harvard Business School to startup accelerators and leadership development summits.

Michelle blends rigorous science-based approaches with empathetic human-centered understanding, helping people transform overwhelming choices into confident, values-aligned decisions. She has been an adjunct lecturer at Stanford University, serves as faculty coach for Berkeley Executive Coaching Institute, and hosts the podcast Ask A Decision Engineer. She holds an engineering degree from Stanford and an MBA from UC Berkeley.